You may have noticed that this is a WordPress blog. Both the D7UX and the Disambiguity blogs run WordPress. Mark Boulton Design uses Expression Engine. Since we first started working with Drupal there have been questions (and the occasional shout of #fail) that we continue to use these platforms and haven’t switched to Drupal.
Don’t we know Drupal can do all that WordPress can do and more?! Don’t we love Drupal?!
Well, yes and yes. We know Drupal is amazing and we love it (well, more to the point, we love the people all around Drupal), but unfortunately, for the time being, it is too broken for us to be able to do the work we need to do on this project at the pace that we need to do it. We don’t have time to ‘learn’ Drupal, nor the skills to bend it to our will (and make it look acceptably pretty), we can’t even get a blog post on the homepage (as you’ll see in the videos that follow the installation video about which I’ll post as soon as they finally make it up to YouTube).
We appreciate all the offers of porting this blog over to Drupal, but to be honest, I really like using WordPress and nothing I’ve seen of Drupal makes me want to switch over at the moment.
See, I love the *idea* of Drupal, but the sooner we all agree that from a User Experience perspective it is horribly broken and concentrate on FIXING that, the better it will be. Admitting this doesn’t make us Drupal Haters, far from it. It just makes us honest and informed. After all, we use a whole raft of tools to make and administer websites all the time – we actually have a pretty good perspective to be making this call.
If we didn’t *really* care about making Drupal amazing, we wouldn’t start difficult conversations like these ones. And there is a big reason why one of the key success criteria for this project is that once this project is done Mark & I will *want* to switch from WordPress and Expression Engine to Drupal.
And what of ‘eating our own dogfood?’ – well, again, back to that success criteria of Mark & I using Drupal once the new UX is implemented. If we’re not using Drupal then, I’m happy to be called on this. For now, the fact that we are NOT entrenched Drupal users is actually a great advantage to us, rather than a disadvantage. It gives us perspective, distance from the project that allows us to see things differently, to challenge accepted ideas and approaches, to re-hash conversations that have been had a thousand times already and have them a little differently. It helps us not see that things might be impossible (and, at this stage of the project, that’s a good thing).
We’re not entirely ignorant of Drupal, not at all. And becoming less so every day. And we are surrounded by an incredibly informed and amazingly helpful community who give us *way* more help coming to terms with Drupal than the average ‘newcomer’ would have.
We know that Drupal is not WordPress, and we have no intention of making it so, but using WordPress helps us get our work done faster and easier for the time being, and it helps us maintain perspective and distance – and for now those things are really important to us.
But if, this time next year, this blog isn’t running on Drupal and if it doesn’t look amazing – then please come and shout #fail as loudly as you can. Because then you’ll be completely right, we will have failed.
Let’s not do that. Let’s make Drupal amazing.
And thanks so much to everyone who has come on board and started to help shape D7UX by responding to our initial Experience Strategy, Audience Matrix and Personality Quiz. The feedback has been incredible and insightful. We’ll have more for you to look at soon!
My name is Leisa Reichelt. I am the Head of User Research at the Government Digital Service in the Cabinet Office.
I lead a team of great researchers who work in agile, multidisciplinary digital teams to help continuously connect the people who design products with the people who will use them and support experimentation and ongoing learning in product design.
If you're interested in working with me or would like to talk more please email me