Those who don’t follow me on Twitter (don’t worry, I understand. I’d probably unfollow me sometimes too!) may not know about two new UX related initiatives I’m involved in at the moment. Thought you might find them interesting.
UX Tuesday: is something I’ve wanted to do for a long time. I do a lot of UX Consulting work with start ups but a project by project engagement model is sometimes a little frustrating. UX Tuesday is a monthly, affordable Pay As You Go UX Clinic for Start Ups where founders and their teams can come to learn more about User Experience and to work on some of their own UX Challenges with a team of really experienced User Experience Consultants.
We’re currently running a survey to learn more about what Start Ups are doing and what they want to know about User Experience – complete the survey and be in the running to win a free company ticket to UX Tuesday!
These are both a little experimental and I’m really interested to see how they go and what we can learn from them. Come check it out if you’re interested or please pass details on to anyone you know who might be interested. I’ll keep you posted re: progress.
My name is Leisa Reichelt. I am an independent consultant who works with organisations who want to better understand and improve the experience they're delivering their customers.
By improving Customer Experience we know that companies become more effective and profitable - winning more valuable and more loyal customers.
In particular I focus on working with customers to map their customer journeys and identify the critical moments of truth and touchpoints.