Just a quick note to recommended using Google Docs ‘forms’ as a free tool to manage surveys and recruitment. (Choose New, then Form).
We recently wanted to invite people to participate in user research for the drupal.org redesign project – as a part of this we had a short screener we wanted to run people through so that we can target research appropriately in the coming months (and also get some interesting stats – more on that soon!).
Initially I was planning to use Ethnio, as it is purpose built for this, looks pretty and has a kind of nice DHTML ‘not-popup’. I couldn’t get it working though, so then turned to the ever trusty Survey Monkey, but… eh, so ugly! At the last minute I thought of Google Docs and that’s where we stayed.
Super easy to set up, and a nice clean looking interface out of the box, plus no worries being charged for having too many responses. Easy peasy.
We have since almost 900 responses in a just few days and it seems to have held up nicely.
So, if you are looking for a nice tool to use as a screener or a questionnaire and you’re not too fussed about customising the look and feel, I’d heartily recommend Google Docs.
Disclaimer, disclaimer etc. I’m sure Ethnio works beautifully for lots of people. I tried to get it working for several days without luck and by the time support got back to me, we had hundreds of survey responses to the Google version. I’m also sure you can make Survey Monkey look grand, but I don’t know how and didn’t want to spend the time finding out.