Originally published on the GDS User Research Blog User researchers from across government met yesterday to share stories and experiences about user research they’ve done in improving the tools we use within government to deliver services….
Posts tagged user research
We need to talk about user needs
Originally published on the GDS User Research Blog ‘Start with user needs’ is the first of our design principles and it’s the first thing we ask teams to demonstrate to meet the Digital by Default Service Assessment. Even Members of…
Doing user research in the discovery phase
Originally published on the GDS User Research Blog Here are some things you should know about doing user research in the discovery phase. You should definitely do user research in the discovery phase.Understanding who your users…
So, you’re going to be a user researcher: top tips to get you going
Originally published on the GDS User Research Blog More and more teams across government are putting user needs first and the demand for user researchers is high. In some parts of government, people who haven’t had any…