Skip to content

disambiguity

understanding humans

Tag: literacy

user experience

Designing for illiteracy – a mass market accessibility challenge

April 1, 2011April 1, 2011 Leisa Reichelt10 Comments

I was in Chicago the other week and out with a friend who has multiple, severe dietary allergies. She can’t eat dairy, eggs, wheat, and a bunch of other stuff. Eating out is a bit of a pain for her but, if she doesn’t get it right, a whole lot more pain later. We were… Continue reading Designing for illiteracy – a mass market accessibility challenge

Recent Posts

  • A template for more deliberate 1:1 meetings (v2)
  • Ambient Reassurance
  • The Benefits of an Open User Research Practice
  • Five dysfunctions of ‘democratised’ research. Part 5 – Stunted capability
  • Five dysfunctions of ‘democratised’ research. Part 4 – Quantitative fallacies

About me

My name is Leisa Reichelt. This is my blog.

My work
I lead the Research and Insights team at Atlassian where we are interested in understanding how to unleash the potential in every team.

Previously I was the Head of Service Design at the Digital Transformation Agency of the Australian Government and the Head of User Research for the Government Digital Service (GDS) in the UK Government – makers of GOV.UK

Newsletter
I send an email every week or so with links to a few things I think are worth reading on the topics of research, design, user experience, organisation design etc. You can subscribe here.

Elsewhere
I’m on Twitter at @leisa
Also on LinkedIn of course.
You can email me at [email protected]

Looking for something?

Proudly powered by WordPress · Theme: Button by Automattic.