well, it seems it is for me this year! Here’s what I’m up to:
Reboot 9.0 – I’m off to Copenhagen at the end of the month to go to Reboot for the first time. I’ve heard rave reviews of this conference and can’t wait to experience it myself. I’m going to be talking about Ambient Intimacy (in the middle of preparing the presentation right now and *really* enjoying it!)
Enterprise 2.0 – then in June, it’s off to Boston to talk about Social Project Management (Everything Big is Small Again) at Enterprise 2.0. I’m slated to for the ungodly timeslot of 8am which will probably work well with my jetlag, but I’m almost not expecting an audience! ;)
User Experience Week – come August, I’m terribly excited about going to Washington DC to be a part of Adaptive Path’s User Experience week, where I’m going to do an extended mix of the Washing Machine talk and tackle the exciting yet hairy question of how us designers can better engage with agile practices.
d.Construct – if I’d have known that I’d end up speaking in between Jared Spool and Peter Merholz, I probably would have thought twice about agreeing to speak at d.Construct… eh, who am I kidding, this is *the* conference in the UK that I’ve been most looking forward to going to, especially since this year’s theme is ‘Designing the User Experience’, I would have said yes just to make sure I got a ticket!
So, exciting times ahead! I’m putting in a bulk order for rescue remedy ;)
Hope to see you guys at one or more of these events!
My name is Leisa Reichelt. I am an independent consultant who works with organisations who want to better understand and improve the experience they're delivering their customers.
By improving Customer Experience we know that companies become more effective and profitable - winning more valuable and more loyal customers.
In particular I focus on working with customers to map their customer journeys and identify the critical moments of truth and touchpoints.