Strategic UX – some recommended reading

I had the honour of doing a short talk about my thoughts on Strategic User Experience at the Content Strategy Meet Up last night and in my presentation I included a list of reading that I’ve found particularly useful in helping to understand how UX can work more strategically within organisations.

This is far from a comprehensive list, but is a good place to get started.

It’s also worth keeping an eye on the Harvard Business Review and Forrestor’s CX Blog.

If you’ve got any other recommendations you think people should know about, feel free to share below.

Happy reading.

One Response to “Strategic UX – some recommended reading”

  1. Sven Laqua July 6, 2012 at 2:29 pm #

    A post on UX Strategy is always nice to read – and book recommendations as well, but it would really help, if you could add a sentence or two on each book and why it’s worth looking into them, rather then just listing them – particularly as a wrap up from a ‘content strategy’ meet up ;)

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