so, i’m considering a redesign…

what do you think?

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October 6, 2006 in on blogging,random with 3 Comments

what do you think?

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My name is Leisa Reichelt. I am an independent consultant who works with organisations who want to better understand and improve the experience they're delivering their customers.
By improving Customer Experience we know that companies become more effective and profitable - winning more valuable and more loyal customers.
In particular I focus on working with customers to map their customer journeys and identify the critical moments of truth and touchpoints.
Once we know this, we can benchmark and start measuring performance improvements, and focus energy where it really matters.
Find out more about how I work with companies to do Customer Journey Mapping and improve customer experience (CX)
My background is in Information Architecture and User Experience and I have particular expertise in researching and designing for digital touchpoints.
I'm a UX mentor, I speak at , I run workshops, I coordinate the . I founded for extremely practical UX Training and - accessible UX expertise for startups. I'm .
I work with start ups, open source communities, companies implementing Agile UX, organisations with interesting problems, smart people and cracking challenges.
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we’re doing a redesign. I would love some feedback, given you know human factoring so well.
thanks! and sure, I’d be happy to take a look :)
yes – feedback has already pointed out some obvious issues, redundant content for example. we’re basically looking for a professional looking front end to our more laid back and individualistic blogs. so its really for non-blog types. quite corporate. to that end-we’ll likely have client logos. i am thinking perhaps a tag cloud as a nice instant navigation mechanism so non blog types can find things they might be interested in.