What is this thing you call UCD?

Whenever arguments about User Centred Design (UCD) get started, in my experience, it’s due to a lack of definition. What is UCD? What do you actually need to *do* to be able to claim that you’ve used a UCD process or philosophy or methodology? Good question. I borrowed the diagram about from the Flow website. It’s not very pretty, but it does outline the general…

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Chatting with Bill Moggridge – Part Two – What Interaction Designers can learn from games

Here’s the second part of my chat with Bill Moggridge. You might remember that I was lucky enough to have the chance to talk with him about his new book, Designing Interactions and that he was happy for me to record the chat and share it with you. Here’s Part One in case you missed it! (update: you can get part three here too!) As…

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IA Summit 2007 – Where does IA fit in the design process?

One of the great things about being in this hemisphere is that it makes it all the more easy for me to get to some of the conferences I’ve been dying to get to for ages. March this year is going to be very exciting because I’m going to both SXSW and the IA Summit. Anyone else heading in that direction? I’m looking forward to…

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why bother calling if you call so late?

Don’t get me wrong… it’s not that I don’t want to work with you. I’d love nothing more to help make sure that your design is great and people love to use your product. It’s just…  by the time you get to the part in your project plan that says ‘Usability Testing’, there’s not much I can do. You’ve left things too late. Sure, I…

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