UX London Tweets – Luke Wroblewski

Here is a dump of my live tweets during Luke’s presentation at UX London. I’m writing a more coherent version of this for Johnny Holland – coming soon! Next up at #uxlondon @lukewdesign talking about Parti & the Design Sandwich… cryptic much! :) How do all the things like design patterns, best practices, design principles, design visions etc. fit together? imagine having 590 Million customers…

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UX London Tweets – Eric Reiss

Here is a dump of my live tweets during Eric’s presentation at UX London. I’m writing a more coherent version of this for Johnny Holland – coming soon! Eric Reiss on stage talking E-Service (if you want it done right, do it yourself). Service is 100% about user experience, but UX is not 100% about service. ‘here you’ve got another middle aged white man to…

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UX London Tweets – Peter Merholz

Here is a dump of my live tweets during Peter’s presentation at UX London. I’m writing a more coherent version of this for Johnny Holland – coming soon! the legacy of org chart mentalities is silo-ing the customer experience, the website is only one part. Need to get up the chain use mental models and personas to understand goals, behaviours and what keeps your customer…

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Random inspiration from UX Bookclub attendees

I’m organising the upcoming London UX Bookclub and we’re reading Dan Saffer’s Designing Gestural Interfaces. O’Reilly kindly gave us 20 free copies of the book so to decide who got the free books I asked people to email me what they’ve been reading recently that they found inspiring and the first 20 would get free books. yay. So here in a pretty much un-edited form,…

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