UX Intern Opportunity – exciting 1 week intensive project

In the week of 11 October, I’m going to be working on a really exciting project with the team from StartHere, Andrew Travers and Mark Boulton. We’re going to be working on a highly collaborative, intensive project that will involve a stack of sketching, strategising, experimenting, designing, wireframing, prototyping, researching, iterating and testing. We’d think this is a unique opportunity for someone new to User…

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Empathy – Essential Soft Skills for User Experience Practitioners

The other day I was reading Donna Spencer’s excellent book A Practical Guide to Information Architecture. Early on in the book she runs through a list of skills that she things help most with Information Architecture work, and I was struck by what she chose to write about first – empathy. Donna says: The person creating the IA must genuinely care about understanding the people…

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