UX Intern Opportunity – exciting 1 week intensive project

In the week of 11 October, I’m going to be working on a really exciting project with the team from StartHere, Andrew Travers and Mark Boulton. We’re going to be working on a highly collaborative, intensive project that will involve a stack of sketching, strategising, experimenting, designing, wireframing, prototyping, researching, iterating and testing. We’d think this is a unique opportunity for someone new to User…

Read More

Empathy – Essential Soft Skills for User Experience Practitioners

The other day I was reading Donna Spencer’s excellent book A Practical Guide to Information Architecture. Early on in the book she runs through a list of skills that she things help most with Information Architecture work, and I was struck by what she chose to write about first – empathy. Donna says: The person creating the IA must genuinely care about understanding the people…

Read More

Adaptability – Essential Soft Skills for User Experience Practitioners

As User Experience practitioners, we spend an inordinate amount of time thinking about the skills we don’t have or have enough of and trying to acquire them. I don’t hear a lot about the soft skills that, in my opinion, are probably more important than all of the CSS, sketching & typography skills you seek so I thought I’d contribute a short series on some…

Read More