links for 01 June 2006

When to use language negotiation (W3C I18N FAQ) when you’re designing a site with many languages, how do you make sure the right user gets the right language? here are some thoughts from W3C (tags: language languagenegotiation internationalization IA internationalisation transation) Communicating Complex Ideas – Boxes and Arrows “The most successful sites are those that understand the experience range of their users. Some are veteran…

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on learning a new input device…

so, many thanks to Rachel, I’ve got my borrowed Wacom tablet all installed. Now I am spoiled for choice with ways that I can make my computer work – keyboard, trackpad, mouse, wacom/pen – it’s definitely overkill, but I love it! I use a Wacom tablet as though I’m lefthanded at the moment – l’m trying to teach myself to use Denim, which I’ve mentioned…

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To content inventory or not to content inventory? (continuing conversations)

Recently I suggested that starting a project with a content audit was not necessarily the best approach. There’s been a bit of discussion around that since then, most notably over at Donna Maurer’s blog, and also as a Question of the Week at the IA Institute. The overview of responses from the IA Institute probably give the best idea of current concensus: The responses to…

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links for 31 May 2006

Ethnography Going Mainstream (Todd Warfel) “Well, what is ethnography anyway? It sounds like such a cool word. When pitching the method to my clients, I describe ethnography as a fancy term for shadowing….” (tags: research ethnography) Mindfully Engaging with Customers: Ethnography vs. Focus Groups (Anne 2.0) “The companies that serve us need to be mindful, to meet us where we are.” (tags: ethnography research marketing)…

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