got a blog? this might interest you. Have you heard that Feedburner now support email subscriptions? Just copy and paste a little code into your template and they’ll do the rest. I signed myself up and received one of my own emails this evening, and it was a very satisfactory experience. So, if you want to get emails from here on, scroll down the homepage and you should see my little email signup form. Nice one Feedburner :)
But wait, there’s more. Do you have a WordPress blog? Would you like to get your Google Analytics and Feedburner stats all pulled together nicely into your WordPress Admin site? Well, clever Joe Tan has built us a plug in that does just that. Works beautifully. Good one Joe :)
My name is Leisa Reichelt. I am an independent consultant who works with organisations who want to better understand and improve the experience they're delivering their customers.
By improving Customer Experience we know that companies become more effective and profitable - winning more valuable and more loyal customers.
In particular I focus on working with customers to map their customer journeys and identify the critical moments of truth and touchpoints.