Comments on: Make it measurable: set clear goals & success criteria for your projects

By: Metrics, Part 3: What are your success criteria?

Metrics, Part 3: What are your success criteria? — Mon, 31 May 2010 16:24:11 +0000

[...] these tactical goals, some are easier to measure than others. Leisa Reichelt has written a great post on the importance of measurement and criteria for success in which she says: Some success criteria are immediately apparent and easy to measure, for [...]

By: gregorylent

gregorylent — Wed, 19 May 2010 11:42:20 +0000

hence, this world, the addiction to the quantifiable one … in which quality, value, the qualitative are almost totally ignored …

not sustainable at all

By: jared

jared — Mon, 30 Nov 2009 17:05:45 +0000

Since we’re first and foremost a design agency, one of the common goals we are given by clients is something like “improve the look and feel and design of the site” or “make us look more professional and credible.” I’ve struggled with how you measure that or whether there are better ways to define that goal. Anyone else ran into that?

By: Lisalicious

Lisalicious — Tue, 10 Nov 2009 22:31:31 +0000

I know this is out of the topic

but…

since u hv a blog. Hehe. U might wanna check http://www.ozbloggers.com. It’s new & expanding :) connects via Twitter

By: Kevin Leversee

Kevin Leversee — Wed, 04 Nov 2009 09:28:33 +0000

Hey Brilliant blog, isn’t it amazing that simple things like clear, specific, measurable, attached to a timeline, success criteria and underlying business objective are something so common sense that we forget? I must be honest sometimes my clients approach us or I inherit projects from other development or marketing organizations and about halfway through with no clear goals set. thanks for this

By: Andrew

Andrew — Tue, 03 Nov 2009 17:15:36 +0000

This is good stuff Leisa. The thing I’d add here from my own experience is that it’s often quite difficult for clients to get to what the goals and criteria might look like, so I’ve tended to try and provide examples of what good (and bad) examples would look like.

The ‘bad’ ones I sometimes use to head off likely issues – like clients judging ‘fewer people phoning us up’, ‘more hits’ etc. as a sensible measure of success.

I also encourage clients to try to hold on to the project goals, and make them the thing they keep coming back to in meetings, reviews etc. to judge whether we’re on track.

When you get a client referencing the project goals unprompted is when you know they’ve got it.

By: lnap

lnap — Tue, 03 Nov 2009 12:28:17 +0000

@leisa Right on. What’s equally important is organising the project based on these goals, it provides focus and yes disambiguity.

By: AliceNWondrlnd

AliceNWondrlnd — Tue, 03 Nov 2009 08:35:00 +0000

@leisa good topic! (i may send it to my project mangers ;)

By: xcv

xcv — Tue, 03 Nov 2009 08:05:04 +0000

@leisa lol — congrats on your non-drupal-post

By: leisa

leisa — Tue, 03 Nov 2009 08:02:57 +0000

Finally managed to write a blog post that’s not (specifically) about Drupal. It’s about project goals& success criteria http://www.disambiguity.com/make-it-meas...