‘You’re probably used to doing certain tasks on your Windows computer in particular ways. This page shows you how to accomplish the same tasks on a Mac.’ This is exactly what I need right now :) Thanks
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The challenge: How do we design to be sometimes off in a world that is itself always on?
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Here are some of the common pitfalls that lead to failure when building social web applications.
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Iterative design isn’t design by trial and error. Iterative design is a process of continually improving not just the design, but also the problem your design is trying to solve. via
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All procrastinators put off things they have to do. Structured procrastination is the art of making this bad trait work for you… via
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About me
My name is Leisa Reichelt. I am an independent consultant who works with organisations who want to better understand and improve the experience they're delivering their customers.
By improving Customer Experience we know that companies become more effective and profitable - winning more valuable and more loyal customers.
In particular I focus on working with customers to map their customer journeys and identify the critical moments of truth and touchpoints.
My background is in Information Architecture and User Experience and I have particular expertise in researching and designing for digital touchpoints.
I'm a UX mentor, I speak at , I run workshops, I coordinate the . I founded for extremely practical UX Training and - accessible UX expertise for startups. I'm .
I work with start ups, open source communities, companies implementing Agile UX, organisations with interesting problems, smart people and cracking challenges.
If you'd like to talk more please email me
or you can
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