With customer-based measurements, design-investment decisions are now based on fact, not opinion. The shift has enabled Whirlpool’s designers to make the business case for investments and give financial folks greater confidence to ante up–resulting in bo

It is time to rethink the whole notion of social networking, and start thinking of it as a feature for other online activities.

creator of the ELIZA program and author of Computer Power and Human Reason

“Computer Power and Human Reason is Weizenbaum’s exploration of his own misgivings about technology and Artificial Intelligence.”

Anthropomorphism, also called personification, is the attribution of human characteristics and qualities to nonhuman beings, inanimate objects, or natural or supernatural phenomena.

an example of the ELIZA program online

about the ELIZA program

Communications of the ACM, Volume 9 , Issue 1 (January 1966)