Usability is a tool that should be in the kit of all software designers/programmers. It only became a profession when people found they could charge £1,000 a day by calling themselves Usability Engineers and pontificate on the mysteries of ‘ease of use’.
omg. it’s December already. How did that happen so fast?!
My name is Leisa Reichelt. I am the Head of User Research at the Government Digital Service in the Cabinet Office.
I lead a team of great researchers who work in agile, multidisciplinary digital teams to help continuously connect the people who design products with the people who will use them and support experimentation and ongoing learning in product design.
If you're interested in working with me or would like to talk more please email me