Technology today is too hard to use. A cell phone should be as easy-to-use as a doorknob. In order to humanize a world that uses technology as an infrastructure for education, healthcare, government, communication, entertainment, work, and other areas, ..
My name is Leisa Reichelt. I am the Head of User Research at the Government Digital Service in the Cabinet Office.
I lead a team of great researchers who work in agile, multidisciplinary digital teams to help continuously connect the people who design products with the people who will use them and support experimentation and ongoing learning in product design.
If you're interested in working with me or would like to talk more please email me