As you do, I was lying in bed the other night when the thought struck me that if I found myself in an emergency situation, if I really needed to get an ambulance to where I was as soon as possible – I had no idea what number I would need to call.
OK, so I moved countries recently, but I’ve been here almost 3 months now… and I’m sure I’ve never seen anything that told me what the emergency number was.
Funnily enough, my husband happened to witness a robbery in progress at work today and one of his co-workers called the emergency number. It turns out, in London, it’s 999.
In Australia, it is 000. As everyone in the world knows, in the USA, it’s 911.
Now, is it just me, or is this an example of where an international standard could *really* come in handy.
How hard would it be for everyone to agree on an emergency number that we used, like, everywhere?
My name is Leisa Reichelt. I am the Head of User Research at the Government Digital Service in the Cabinet Office.
I lead a team of great researchers who work in agile, multidisciplinary digital teams to help continuously connect the people who design products with the people who will use them and support experimentation and ongoing learning in product design.
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