I ordered some tickets from Ticketmaster the other day. For reasons known only to them, the only delivery option I have is Secure Mail. A few days ago I got an email or a txt message to let me know that they were planning to make a delivery sometime within a ridiculously large window of… Continue reading How a little change could make a big difference.
It was a busy day today, so at about 3pm I grabbed my bag and my phone and headed out to grab some lunch. Just as I got out the door, my phone rang. It was an unknown number. I answered the phone, and a woman said she was from the Police. She asked me… Continue reading heart stoppingly bad user experience
Having been a project manager in a past life, and still working day to day on projects, I watch with interest the deployment of a range of web based project management tools. In a lot of ways it’s like a dream come true. For most of us, Microsoft Project – the only real project management… Continue reading Where’s the Gantt gone?
Is it just me? Adobe Acrobat has given me a lot of grief in the past few months… in lots of different ways that I don’t really understand. I find myself constantly having to kill Firefox if it opens a PDF in a browser window. In the last two days I’ve had a PDF file… Continue reading adobe acrobat + firefox = pain