Who knew a games controller could wreak such havok. Head over to WiiHaveAProblem and be astounded by the number of TV sets that people have taken out when they’ve been playing with their new Wii and the controller has been thrown out of their hands with such force as to break the strap. Carnage ensues.
What does Nintendo have to say about this situation?
Vispi Bhopti, of Nintendo Australia, said the problem was less to do with quality issues and more related to the way the console was being used.
“Nintendo has done various tests before we launched, but it turns out people are playing with a lot more gusto than we would’ve anticipated,” he said
“At this point, I do want to clarify that Nintendo is introducing a brand new form of entertainment and a brand new form of interacting … it’s not like conventional video games, and … we need to let people be aware of how they should approach it. This will take a little time for some people.”
Bhopti added that over-the-top movements and letting go of the controller places unnecessary strain on the wrist strap, causing it to snap.
Oh. So it’s not Nintendo’s fault, it’s your fault. You’re not playing the right way. You’re playing too hard.
Am I the only one who thinks this is a tremendous cop out and would much rather lay the blame at the feet of whoever designed the testing for this ‘brand new’ product? Isn’t one of the most exciting things about a product like this the fact that people will use it in new and unexpected ways?
I would love to know more about these ‘various tests’ that Nintendo carried out and the context in which they took place.
You see, if they did all their testing in a lab, then there is no way that they would have seen this coming, because users, generally, behave themselves pretty well in a lab. Particularly if you’re videoing them.
Users in their own environments are different animals, so imagine if Nintendo did some contextual research… well, it just seems so obvious in retrospect, doesn’t it.
A Wii, a couple of boisterous guys on a Friday night, and a weak wrist strap.
It was never going to end well, was it?
Contextual research. It’s fun to do, and sometimes there’s a really good reason to get out of the lab.
Image credit: WiiHaveAProblem