customer research

Do you have a relative with dementia? Please help with a website usability study (London)

I’m working on a website usability project for a charity that provides services to anyone affected by dementia. This project will help to ensure that we are delivering support and information services in the best possible way. We will need an hour of your time on Monday 23 November in Central London. There will be… Continue reading Do you have a relative with dementia? Please help with a website usability study (London)

customer research

[Participate in Research] Are you on the market for a new phone, insurance or breakdown cover?

Are you currently looking at purchasing a new mobile phone, switching your insurance provider or getting breakdown cover for your car? We’re looking for people who are not so technically savvy who might be available to help us with a small research project in London on 6-7 July. We’re after everyone from students to grandparents,… Continue reading [Participate in Research] Are you on the market for a new phone, insurance or breakdown cover?

customer research · planet drupal

Drupal7UX – The Audience Matrix Evolves (and you can play at home!)

Over the past week or so Mark and I have been working out the details that go on the panels of the Audience Matrix  that we shared with you last week (or dress-up-doll document as it has otherwise been named).  We’ve made a few changes and added a bunch of definitions. Here’s what we’ve come… Continue reading Drupal7UX – The Audience Matrix Evolves (and you can play at home!)