Imagining the meeting at Boots HQ where someone approved this. pic.twitter.com/U4IV8SPBfP — Leisa Reichelt (@leisa) June 22, 2015 You can imagine how this went down. The lawyers decided that the privacy policy needed updating, so…
Browsing Category user experience
Visa-eve. Anxiety.
I’m taking my kids out of school tomorrow afternoon to go to the Home Office in Croydon to – hopefully – get our Ancestry visa renewed so we can remain in the UK for another…
Help Joy help you. On the unusability of internal systems.
I am out here for you. You don’t know what it’s like to be ME out here for YOU. It is an up-at-dawn, pride-swallowing siege that I will never fully tell you about, ok?…
Can there be too much empathy?
It is exciting to be the person on the team who is responsible for bringing the end user to life in a project team. To be the person who is advocating on behalf of the…