Don’t get me wrong… it’s not that I don’t want to work with you. I’d love nothing more to help make sure that your design is great and people love to use your product. It’s just…Â by the time you get to the part in your project plan that says ‘Usability Testing’, there’s not much… Continue reading why bother calling if you call so late?
Vodafone were certainly well over due for a redesign of their website, and so I was pleasantly surprised when I went to look up some contact details and found that redesigned they had…. and what a nice change. Compared to previous design (you can see more or less what it was like here), this design… Continue reading Vodafone UK redesign – clean and simple on the surface, but it ain’t necessarily so.
It’s been a a while since I’ve gotten all excited about a mobile phone. Since I’ve been in the UK I’ve been getting by with a rather old Razr (awful, awful interface design) and a pre-pay account from Vodafone (don’t even get me started on how impossible it is to do an online top up).… Continue reading A Sale Un-Made (snatching defeat from the jaws of victory at three.co.uk)
How do we make Good Design so important to companies that they ensure that it is a component part of the product or service they are taking to market? Part of the fallout from World Usability Day was a question raised by Jared Spool – Is World Usability Day Harmful for Practitioners? Part of this… Continue reading Can We Use Consumer Power to Make Good Design Count?