As you may have read, we’ll be doing some usability testing on the 6th iteration of the Drupal.org prototype in London next week. It seems like a great time to also kick off some crowdsourced usability testing, as we’d talked about earlier, and for any of you who’d like to get involved to do so!
(UPDATED!) [...]

Another day, another way to be involved in the Drupal.org redesign project, and this one’s a little different - but I think it’s going to be great fun!
Here’s what we’re going to do.
I’m going to be doing some remote usability testing using screen sharing and screen recording software that I’ll share back with all of [...]

This seems to be my theme at the moment. Respect conventions.
Respecting conventions doesn’t mean that you have to slavishly follow them, that would be boring and unnecessary, BUT if you *are* going to break with convention then make sure it is very well sign posted, otherwise people will make mistakes.
I give you terminal 5 at [...]

Here is a new phone we got the other day. It’s our landline phone. Pretty cute huh? It’s called the Aqua by BT. Don’t buy it. I paid about £100 for a set of these phones. They are going to cost me a lot more than that in no time.
Here’s the thing. How do you [...]

Yes, I’ve seen the Sex In the City Movie, I’ll admit it. Either the rest of the UX community hasn’t seen it yet or we’re all just ignoring the fabulous user experience moment that Carrie has with the iPhone. For those who haven’t seen it, she is handed the iPhone (not hers) at a time [...]

How much thought do you give to writing the text on dialog boxes when you’re designing?
It’s fairly common for these to be written by the developers as they’re being coded, from what I’ve seen. They certainly deserve a whole lot more attention than they generally receive.
Here’s a prime example.
Notice the text that has been bolded. [...]

Of course there is… but seriously… how hard do you want to make it for me to engage with your service and give you my money?
Very silly.

Don’t get me wrong… it’s not that I don’t want to work with you. I’d love nothing more to help make sure that your design is great and people love to use your product.
It’s just…  by the time you get to the part in your project plan that says ‘Usability Testing’, there’s not much I [...]

Vodafone were certainly well over due for a redesign of their website, and so I was pleasantly surprised when I went to look up some contact details and found that redesigned they had…. and what a nice change. Compared to previous design (you can see more or less what it was like here), this design [...]

It’s been a a while since I’ve gotten all excited about a mobile phone. Since I’ve been in the UK I’ve been getting by with a rather old Razr (awful, awful interface design) and a pre-pay account from Vodafone (don’t even get me started on how impossible it is to do an online top up). [...]