strategic ux · UCD tools · user experience

Personas are for hippies… and transformation and focus

Thanks to London IA, I had the opportunity to share some thoughts on Strategic UX that have been starting to take shape into a book recently. I happened across this twitter exchange this morning. This is a not surprising response to personas, I’ve shared this response at times and have empathy for both points of… Continue reading Personas are for hippies… and transformation and focus

planet drupal · UCD tools

Drupal.org – Help Overhaul the Information Architecture – participate in our online card sort!

Continuing in the community led approach to the experience design, let’s get started taking a look at the information architecture. A really useful exercise to help understand how people organise, understand and label/name information is to do a card sort. (Ref: A definitive guide to card sorting) As we’re scattered all over the globe, we’ll… Continue reading Drupal.org – Help Overhaul the Information Architecture – participate in our online card sort!

customer research · planet drupal · UCD tools

Try Google Docs for survey or recruitment forms

Just a quick note to recommended using Google Docs ‘forms’ as a free tool to manage surveys and recruitment. (Choose New, then Form). We recently wanted to invite people to participate in user research for the drupal.org redesign project – as a part of this we had a short screener we wanted to run people… Continue reading Try Google Docs for survey or recruitment forms