I’ve got some news.
I’ve been in London for almost ten years now, but I’m an Australian, and I’m excited to be heading home to Sydney in September to continue the mission to bring great service design and user experience to government by joining the Digital Transformation Office.
I’ll be helping the DTO build a great service design practice, working with user researchers, designers, content designers, accessibility experts and data analysts who will help to make Australian government services simpler, clearer, faster and more humane.
It has been a real privilege to be a part of the team at GDS – I’ve learned a lot from my time working with this talented and dedicated team, and being a part of government in the UK. I’m proud of what we have achieved.
I’m particularly proud to leave behind a government who now has many talented and experienced user researchers working tirelessly to understand user needs and to work with teams to ensure that the services we design meet those needs. Not just in GDS, but in almost every department you can think of.
I’m excited to take what we’ve learned and bring it home to Australia and see if we can’t just do some things even better :)
Thank you GDS, thank you UK UX Community, and thank you London. I’ll miss you a lot.
And, hello Sydney. If you fancy being a part of this next adventure, you should get in touch.