UCD process

Make it measurable: set clear goals & success criteria for your projects

Over the past few weeks I’ve been wrapping up and kicking off a bunch of projects. It is during both of these phases that I am reminded how incredibly valuable it is for me, as a UX practitioner, to proactively encourage my clients to clearly define the goal for their project and to create success… Continue reading Make it measurable: set clear goals & success criteria for your projects

conferences · UCD process

GeeknRolla – You Can’t NOT Afford Good User Experience

View more presentations from Leisa Reichelt. I was fortunate to be invited to speak at the recent GeeknRolla conference in London and took the opportunity to share some tips for making your business more user focused with the largely tech start up crowd. I do lots of work with start ups these days so I… Continue reading GeeknRolla – You Can’t NOT Afford Good User Experience

customer research · planet drupal · social & community · UCD process

design by committee vs design by community (things we learned from the Drupal.org project)

Recently I presented a casestudy of things that we learned about designing with a community, the Drupal community, at the Interaction09 Conference in Vancouver. (I’m still trying to get my slides down to a reasonable size to post on Slideshare!) It was a short presentation so I thought I’d take some time to flesh out… Continue reading design by committee vs design by community (things we learned from the Drupal.org project)

customer research · planet drupal · social & community · UCD process · usability

Drupal.org redesign – help usability test Iteration 6 next week!

As you may have read, we’ll be doing some usability testing on the 6th iteration of the Drupal.org prototype in London next week. It seems like a great time to also kick off some crowdsourced usability testing, as we’d talked about earlier, and for any of you who’d like to get involved to do so!… Continue reading Drupal.org redesign – help usability test Iteration 6 next week!