via , Includes 10 fundamental rules for the age of user experience technology. My favourite: 9) Forget about the killer feature. Welcome to the age of the killer user-experience.
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launching in Beta sure is popular these days… and sometimes its a poor excuse for releasing dodgy quality work and letting the public do your QA.. not good. Then you have Flickr & Gmail in ‘beta’… what’s with that. Discussed herein.
Launched today, the prettiest news aggregator you’ll ever see – but its more than that. You can ‘see the vine’ with news stories you see elsewhere, vote on stories to increase their prominence, discuss articles or write your own. V promising.
ok, just to show that I’m not altogether anti-Telstra, here’s a good thing they’re doing: nowwearetalking is Telstra’s corporate blog and is designed to provide telecoms shareholders and other interested parties with information about the digital revolution (often times in response to something scathing that the press may have written recently). Still, all cynicism aside, its a good showing so far.
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‘entirely customisable, entirely personal… bloggers, generate a word cloud from your blog – and put it on a T-shirt. Eh. I love it. I want one. If only I blogged about things with sexier tags! :)
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Wearing earbuds or headphones telegraphs the message, `Unless it’s urgent, please do not disturb,’ … Rings true to me (although, I’d never quite thought about it that way until I moved over to the designers pod… but that’s another post entirely!
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FlickrNation have their eyes on some guy on eBay who is willing to be your Flickr Fan… if you’re the highest bidder. Offer includes favouriting your photos, commenting, writing testimonials,… all the good stuff to get your ego going in FlickrLand
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i’d forgotten all about these ingenious little datacast devices (I was reminded today via ). I really want one of those orbs… just not sure what data I’d want to hook it up to!
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are you suffering from Blogging Depression? I’m not, but you can never be too careful. Take a look at this lovely pamphlet. Pass it on to someone you think might be suffering….
a bit of an archival record. An article in the SMH from a while back about the amazing Reach Out Central (http://roc.reachout.com.au), an amazing site and learning tool that I worked on with much love last year.
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a nice overview to the tasks associated with a competitive review and some sample outputs
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amazing shockwave work… check out the ‘sky’ project. Its like flying through the clouds, be sure to turn corners to get the full effect.
My name is Leisa Reichelt. I am an independent consultant who works with organisations who want to better understand and improve the experience they're delivering their customers.
By improving Customer Experience we know that companies become more effective and profitable - winning more valuable and more loyal customers.
In particular I focus on working with customers to map their customer journeys and identify the critical moments of truth and touchpoints.
My background is in Information Architecture and User Experience and I have particular expertise in researching and designing for digital touchpoints.
I'm a UX mentor, I speak at , I run workshops, I coordinate the . I founded for extremely practical UX Training and - accessible UX expertise for startups. I'm .
I work with start ups, open source communities, companies implementing Agile UX, organisations with interesting problems, smart people and cracking challenges.
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