These new Agile UCD methods produce better-designed products than the “waterfall” versions of the same techniques. They have allowed us to narrow the gap between uncovering usability issues and acting by incorporating changes into the product.
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…what project management (PM) is and what it isn’t, an introduction to the basics of the project lifecycle, and an arsenal of tools that you can use to make your projects run smoother, faster, and easier, starting from today.
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If you’re building a community you have to love what you’re doing and be the best member of it. It takes great care and patience to create a space others will share and you have to nurture it and reward your best contributors.
Using photos of oft-snapped subjects (like Notre Dame) scraped from around the Web, Photosynth (based on Seadragon technology) creates breathtaking multidimensional spaces with zoom and navigation features that outstrip all expectation
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In my discussion with enterprise organizations and other clients that are looking to evaluate their existing tagging services, have been finding 30 percent to nearly 70 percent of the terms used in tagging are not in their taxonomy.
This paper creates a template for such analyses qualitative, critical analysis of games as “texts” by developing and explaining four areas that game researchers should consider when studying a game
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I find people leaving groups and deleting interests poetic, where poetic is of course a euphemism for depressing.
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A cognitive bias is something that our minds commonly do to distort our own view of reality. Here are the 26 most studied and widely accepted cognitive biases. (via )
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I’m here today to tell you the dos-and-don’ts of building a website community…every community is different, and every administrator of a community is different, so an aspiring community leader needs to adjust adjust accordingly. (via )
But after receiving a follow-up threat from my daughter (“i dont care if they request you. say no. i will be soo mad if you dont unfriend paige right now. actually”), I started worrying that allowing parents in would backfire on Facebook.
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Obviously I’m not the only person who finds the ‘double click dictionary’ *feature* of the NY Times site to be incredibly annoying. I wonder if they’ve tested this to see if anyone actually likes it…?
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..the ideal recommendation system would be able to take into account my own understanding of how similar or dissimilar I am from the people in my network…cp[and]… might be called “collaborative micro-filtering.”
My name is Leisa Reichelt. I am an independent consultant who works with organisations who want to better understand and improve the experience they're delivering their customers.
By improving Customer Experience we know that companies become more effective and profitable - winning more valuable and more loyal customers.
In particular I focus on working with customers to map their customer journeys and identify the critical moments of truth and touchpoints.
My background is in Information Architecture and User Experience and I have particular expertise in researching and designing for digital touchpoints.
I'm a UX mentor, I speak at , I run workshops, I coordinate the . I founded for extremely practical UX Training and - accessible UX expertise for startups. I'm .
I work with start ups, open source communities, companies implementing Agile UX, organisations with interesting problems, smart people and cracking challenges.
