case studies · information architecture · usability

Vodafone UK redesign – clean and simple on the surface, but it ain’t necessarily so.

Vodafone were certainly well over due for a redesign of their website, and so I was pleasantly surprised when I went to look up some contact details and found that redesigned they had…. and what a nice change. Compared to previous design (you can see more or less what it was like here), this design… Continue reading Vodafone UK redesign – clean and simple on the surface, but it ain’t necessarily so.

case studies · usability · user experience

A Sale Un-Made (snatching defeat from the jaws of victory at three.co.uk)

It’s been a a while since I’ve gotten all excited about a mobile phone. Since I’ve been in the UK I’ve been getting by with a rather old Razr (awful, awful interface design) and a pre-pay account from Vodafone (don’t even get me started on how impossible it is to do an online top up).… Continue reading A Sale Un-Made (snatching defeat from the jaws of victory at three.co.uk)

case studies · user experience · web 2.0

I love like.com
(now this is what I call innovative search)

Mary, my colleague who was in the room when Michael first sent me a link to Like.com can attest to how much I enjoyed playing with Like.com when I first saw it. And I’ve liked playing with it since then too! Within a short time from first hitting the site I had a few thousand… Continue reading I love like.com (now this is what I call innovative search)