Is it just me?
Adobe Acrobat has given me a lot of grief in the past few months… in lots of different ways that I don’t really understand. I find myself constantly having to kill Firefox if it opens a PDF in a browser window.
In the last two days I’ve had a PDF file open in [...]

Moo Flickr Mini Cards launched recently, as you may have read elsewhere. I’m stoked to see so many people checking them out and enjoying them because I had the pleasure of working with the Moo Team on the design of the service.
It was interesting that Signals vs Noise wrote them up, because the design process [...]

There’s a kind of grim irony in exploring Crazy Egg, only to discover that the very thing that would make their website and service useful for me would never be able to be detected using the tools that they provide.
Crazy Egg is designed to help you continually test and improve your site.
They do [...]

oooh. how did I miss this! This is how Peter Morville, god of Findability, described the quasi-tag cloud on Act Now (one of my favourite projects).
Thanks for the pointer to the Act Now site which is very interesting. Of course, they’re not really tags, but controlled vocabulary terms masquerading as tags in a tag cloud…which [...]

Unfortunately, very average customer experiences are not hard to come across… even from brands that you really want to like… It’s a shame, because sometimes the smallest things can make all the difference. Like… if you’re giving people an automated, machine driven service, then maybe play on what’s good about it - the speed, possibly [...]

I’m making more typos than ever these days, and this is what I’m blaming - UK keyboards. They’re driving me mad.
It wasn’t that long ago I started trying to make myself become proficient with a Wacom tablet. At first, I felt like I had the motor skills of a very young (pre-Playstation) child and struggled [...]

Two redesigns went live whilst I was mostly offline that particularly caught my attention, for quite different reasons. They are news.com.au and Technorati. From what I’ve read there’s been mixed opinions (of course)… so I’m interested to hear what you think of them.
Obviously it’s going to help if you’ve seen the previous incarnations of these [...]

A funny thing happens when you migrate to London. You lose your past. Or at least so it seems in many situations. Try to lease a flat to live in and you’ll need six months credit history in the UK and references from UK landlords. Real Estate agents are legally required to pay no heed [...]

Every now and then, companies do really smart stuff. Apple are pretty well known for doing smart stuff, and Nike have also done lots of smart (or at least, expensive!) stuff online. And now, hoorah, they’re doing smart stuff together. I feel so proud and happy!
Nike and Apple® today announced a partnership bringing the [...]

So by now you’ve probably seen the new Flickr interface.
Personally… i like that all the functionality is more accessible from every page, but the main photo page seems a little sterile now. Perhaps I liked the clutter? I *do* like having the two columns of photos on all the pages now though. I quite like [...]