There is a design game that I like to play when I’m working face to face with my client (and when there aren’t thousands of stakeholders!) which involves everyone on the project sitting down together and individually sketching up some wireframes that then get shared back into the group.
Aside from being good fun, it is [...]

OK, there are two important first steps you need to take when contemplating a design (or, in this case, a redesign) - understanding what the business/organisation wants the design to achieve, and understanding who your audience/customers/users/potential users are, and what they want to achieve, what their goals are.
A really common way to capture this information [...]

The redesign project for Drupal.org will be guided by an experience strategy that will inform our decision making in all aspects of the redesign and which will, we hope, be able to be used as ‘a star to sail our ship by’ (as Jesse James Garrett would say) - as a clear objective to design [...]

If you’re following the Drupal.org redesign project, you will no doubt have noticed that we’ve been busy getting to know the Drupal community. It’s been fun so far, and we look forward to doing much more.
I thought you might enjoy a little heads up of what we’ve done and what our plans are (keeping in [...]

Suddenly, there are more ways that you can be involved in the drupal.org redesign project - do any of these take your fancy?
Drupal.org Redesign Twitter Group
If you’re on Twitter (or if you’d like to be), follow the Drupal.org Redesign Twitter Group at www.twitter.com/drupalredesign
Once you’re following you can share a message with everyone who’s interested in [...]

There is an excellent article, I’m So Totally, Digitally, Close To You, about ambient intimacy in the New York Times Magazine this weekend, and I’m honoured to have been able to contribute a few words via a fascinating chat with the author, Clive Thompson. (This is the second time I’ve gotten my name mentioned in [...]

Just a quick note to recommended using Google Docs ‘forms’ as a free tool to manage surveys and recruitment. (Choose New, then Form).
We recently wanted to invite people to participate in user research for the drupal.org redesign project - as a part of this we had a short screener we wanted to run people through [...]

There are many reasons why I am tremendously excited about being involved in the redesign project for Drupal.org, not the least of which is that - for a change - I’m actually allowed to talk to you all about the project as we go. Afterall, it’s an open source project - we don’t care so [...]

I’m looking for some people to partipate in a research project in or around Central London next week (9-10 September). More information here.

I have a question for all of you smart people out there. Does the fact that some people ‘game’ karma or rankings or anything you can count in social networks matter?
Here’s the context - I’m doing some work with the Drupal crew and at first blush it seems (perhaps obviously?) that Drupal.org is actually much [...]