(UPDATED!) Iteration six is now live here. I’d like to encourage you to take part in our Crowdsourced Usability Testing Campaign by doing a few tests yourself, wherever you are in the world, and contributing your findings back to the project.
Here’s what you need to do:
Find some participants to take part – we want a mix of people along the spectrum of Drupal involvement from those who don’t know much to those who know lots and are super involved. Some tips for recruiting can be found here (feel free to add any other tips you have to our wiki!)
Work out a way to record your interview – some ideas here. Personally, I’ve found remote testing more hassle than it’s worth and much prefer to do in person interviewing. My technology of choice is a MacBook with Silverback installed for audio and video recording (you can get a 30 day trial for free).
Do your interviews!
Share your interviews and findings! I’ve been exporting and posting some interviews on Vimeo, which is my preferred video sharing site. You can put yours wherever you like, just link to them from the comments of this post once they’re posted (and/or add them to the wiki where mine are now) – if you have some time to write up what you’ve learned as a result of the testing that would be fantastic! (If not, don’t worry, we’ll take a look through the video ourselves!)
That’s it! Not so hard at all, is it!
If you have any questions at all, post them here (no matter how silly they may sound, chances are others have exactly the same question or it’s something I forgot to cover in this post or on the wiki!) – I or someone else helpful will get back to you ASAP.
This is a great opportunity to help out with the Drupal project and a great chance to get some usability testing experience under your belt – which is a really fantastic skill to have, whatever aspect of design or development you’re most into. I really encourage you to give it a try and look forward to seeing what you come up with! I’ll be sharing my videos as soon as I can export them after usability testing sessions on Monday 3/11
If you’re able to do some testing early next week and post your feedback mid-late next week that would be fantastic. If this schedule doesn’t work for you – don’t fret – more iterations are coming hot on the heels of this one and more testing will be required and welcomed! You can get involved in the next few weeks if that suits you better.
You’re going to be hearing more and more about usability testing in the coming weeks! As you know, we’ve been including Drupal.org users in the redesign process from before the first wireframe was sketched, and we continue to include both ‘insiders’ and ‘outsiders’ in the process – currently in the form of usability testing the prototypes as it moves from iteration to iteration.
We recently conducted some tests at the Web 2.0 Expo in Berlin which allowed us to talk to a bunch of European Drupal Users (and non-users too!). Now we’d like to do some usability testing in London (where I’m based).
If you’re in London on Monday 3 November and would like to participate – please email me [email protected] and let me know where you will be (I can meet you somewhere convenient) and when would suit you. I’ll need around 30-40mins of your time.
I’m looking for a mix of people who know a *lot* about Drupal (and are involved in the community) through to people who know not much about Drupal but who have some interest in content management systems for websites – whether for your own blog perhaps, or for a company or organisation you’re affiliated with.
Unfortunately, we don’t have any cash incentives for this project, but you will receive much gratitude and lots of good karma for helping build good user experience into an open source project.
Apologies for the lack of posting – it’s been a very busy month!
We are now up to the 5th iteration of the Drupal.org redesign – if you haven’t already, why not go take a look and let us know what you think of it.
My name is Leisa Reichelt. I am the Head of User Research at the Government Digital Service in the Cabinet Office.
I lead a team of great researchers who work in agile, multidisciplinary digital teams to help continuously connect the people who design products with the people who will use them and support experimentation and ongoing learning in product design.
If you're interested in working with me or would like to talk more please email me