I was talking to someone recently about doing some work with them. They said ‘can you send me some examples of documentation you’ve done lately’ - they wanted this to check that I could do what I said I could. Fair enough. Except, aside from the fact that all the documentation I’ve done lately is [...]

I haven’t quite been able to watch this myself yet, but here is a video that someone took at the Interesting08 conference last weekend. I spoke about the development of the human brain and the importance of social interaction for babies. It was an excellent day - makes me feel only slightly better about missing [...]

It’s been almost a year now that I’ve been doing predominantly ‘guerrilla’ design research. For me, this means testing in the field with a minimum of time, budget and fuss so that this kind of activity and the insight it provides is available to pretty much any client/budget/timeframe.
One of the first challenges for guerrilla design [...]

Yes, I’ve seen the Sex In the City Movie, I’ll admit it. Either the rest of the UX community hasn’t seen it yet or we’re all just ignoring the fabulous user experience moment that Carrie has with the iPhone. For those who haven’t seen it, she is handed the iPhone (not hers) at a time [...]