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This weekend I went to BarCamp and it was great. Always good to catch up with fellow campers and hear what’s on their minds.

What was on my mind this weekend was DIY User Research - you can see my slides above. This took me a little out of [...]

I got a call from my bank, HSBC, the other morning. The call started something like this.
Rob: ‘Hi, this is Rob from HSBC. Before I can continue this conversation I need to confirm some security details with you. Can you tell me your date of birth please’.
Leisa: ‘You must be kidding Rob. I have no [...]

I know this is a little off topic, but I feel compelled to write up this experience so that I can hopefully prevent someone from giving money to this horrible internet scammer… it makes me sad that there are people behaving like this, but that’s the nature of the human race I guess. Most of [...]

The Global Sympathetic Audience - New York Times
Mainly, [Twitter and Tumbler] describe the minutiae of their day, but when their lives take more dramatic turns, they often take the network along in real time.
(tags: ambientintimacy)