An interview with danah boyd – “they’re building relationships, they’re engaging socially, they’re seeking validation, they’re seeking negotiation of status, and this is happening both on and offline in a very fluid way.”
I’m embarrassed to admit that Hilary (or her PR crew) thought of using Yahoo Answers as a research tool before I did. Meanwhile, fancy asking real people what they think about policy. What a novelty. Hoorah!
My name is Leisa Reichelt. I am the Head of User Research at the Government Digital Service in the Cabinet Office.
I lead a team of great researchers who work in agile, multidisciplinary digital teams to help continuously connect the people who design products with the people who will use them and support experimentation and ongoing learning in product design.
If you're interested in working with me or would like to talk more please email me